We are a local company that makes its products in a commercial kitchen. Our ingredients can be found in supermarkets and don't contain any chemicals or preservatives. We strive to use locally grown ingredients where possible. We can currently reached by email only at this time.
Local Delivery: We delivery locally on weekends and charge a $5 flat fee for delivery Our Delivery area currently stretches from Grimsby, Stoney Creek, Hamilton, Ancaster, Dundas and Burlington.
Shipping: For items that are mailed to our customers we are partnered with Canada Post and the shipping rate is determined by them. For items that are mailed out we have to charge a nominal fee for packaging the items and prepping them for Canada Post. This cost also includes materials which are primarily the boxes we use plus consumables such as tape and toner for printing labels. This fee is typically called "shipping and handling" and like many of you we often wondered what that actually meant and now that we have a business we finally know!
Returns/Refunds: If for any reason an item is damaged on receipt please contact us right away at email@example.com. We will gladly replace/refund the damaged goods!
Customer Satisfaction: We strive to make high quality products and are proud of what we make. If for any reason you have any questions or issues please contact us immediately so we can make sure you get the service and quality you expect! Send your questions/concerns to firstname.lastname@example.org